Shipping policy
Shipping Policy
When will my order be processed?
All orders are handled and shipped from our warehouse in Granada, Cádiz and Barcelona. Please allow additional time for your order to be processed during holidays and sales seasons. We process orders Monday through Friday. Orders will be processed within 3-10 business days from the order date and shipped the next day after the processing day. Please note that we do not ship on weekends.
How long will it take to receive my order?
Once you place your order, please allow 3-10 business days to process your orders. After that, it will take 2-4 business days for delivery to Spain, and 5-15 business days for international orders (depending on location).
Will I be charged taxes and customs?
The prices shown on our site are in Euros free of taxes, which means that you may have to pay duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be collected once your order reaches its final destination, and are determined by your local customs office. Payment of these fees and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by your country's customs department. For more details on charges, please contact your local customs office.
When will my order be processed?
All orders are handled and shipped from our warehouse in Granada, Cádiz and Barcelona. Please allow additional time for your order to be processed during holidays and sales seasons. We process orders Monday through Friday. Orders will be processed within 3-10 business days from the order date and shipped the next day after the processing day. Please note that we do not ship on weekends.
How long will it take to receive my order?
Once you place your order, please allow 3-10 business days to process your orders. After that, it will take 2-4 business days for delivery to Spain, and 5-15 business days for international orders (depending on location).
Will I be charged taxes and customs?
The prices shown on our site are in Euros free of taxes, which means that you may have to pay duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be collected once your order reaches its final destination, and are determined by your local customs office. Payment of these fees and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by your country's customs department. For more details on charges, please contact your local customs office.